Cultural Competence and Diversity

Cultural Competence & Diversity

Skills and Services
• Broad base of knowledge regarding trends in cultural competence and workforce diversity
• Ability to develop specific curricula and training modules for a number of occupations and institutions
•   Experts in conducting primary research, including survey design, implementation, and analysis,
     focus group design, facilitation, and analysis, and one‐on‐one interviews with a
     wide variety of populations
• Possess a keen business understanding with a passion for facilitating social change,
     and able to bring these two interests together in the marketplace through effective
     communication and persuasion

Urban Strategies has a staff as diverse as the City.  This small, personable staff makes up the multi‐cultural,
multitalented heart that defines Urban Strategies, allowing the organization to successfully and knowledgably
distribute products and services to and in regards to a diverse marketplace. Urban Strategies brings a broad
and unique perspective to each project.  Experience from the business world, nonprofit management and
government service means Urban Strategies not only understands and values theory, but can take it a
step further to apply it to real organizations. Thanks to this diverse background and a passion for projects
with social impact, Urban Strategies is uniquely positioned to assist organizations in their endeavors to
meet a double bottom line of mission and money.

CASE STUDIES

Whyte, Hirschboeck, Dudek, S.C.

Urban Strategies partners with Whyte, Hirschboeck, Dudek on human resource issues related to
workforce diversity and cultural competence. Urban Strategies co‐presents to business associations
and clients and share best practices on policies and staff development for awareness and
inclusion strategies.

Marquette University

♦ Facilitated strategic planning to set goals with the Diversity Advancement Committee

♦ Advised Committee leadership on effective approaches for infusing diversity

♦ Prepared report recommending areas for improvement and action steps

♦ Facilitated University Leadership Council planning session on campus diversity and cultural competence

United Migrant Opportunities Service (UMOS)

♦ Advised workforce development staff on improved systems targeting
customer service and internal communication

♦ Facilitated staff through an organizational merger involving different races and cultures

♦ Created strategies and provided implementation assistance on formulating relationships with employers